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Ramping on pre-commitment, overage rate, and discount for usage bricks

Multi-year usage deals rarely stay flat, so ramps now cover pre-commitment rates, overage rates, and discounts on usage bricks. Growth over the term is finally something you can price in up front.
Ramping schedule with pre-commitment, overage rate, and discount on a usage brick

Refund paid invoices as credits

Money going back to a customer doesn’t always need to leave your account. Refunds can now go to the credit pool for use against future invoices, alongside the usual Stripe refund.Refunds are also more prominent on the billing statement page, and any refund now returns the invoice to a due state so you can decide what happens next.
Refunding a paid invoice to the customer's credit pool

Improvements on muted invoices

Available now to all users“Muted” is now a proper, filterable invoice status. QuickBooks also gets a new toggle for whether muted invoices auto-sync: off by default for new sellers, with manual sync always available from the Billing page.
Muted invoice status filter and QuickBooks auto-sync toggle

Overages on usage block pricing

Available now to all usersUsage bricks with block pricing no longer go quiet once they hit the ceiling. Exceed the cap, and additional usage bills as a per-unit overage at a rate you define, instead of silently capping at the top block’s flat fee.
Overage rate configured on a usage brick with block pricing

Decoupled billing

Love Salesbricks but bill through a different system? You can now turn off billing altogether in your team’s finance settings, so new orders skip invoices, paywall links, and billing management entirely. Billing frequency and payment terms stick around as contractual terms on your order form.
Billing toggle in team finance settings

Option to sell usage in dollars instead of units

Instead of committing your customer to a specific quantity of usage (1,000 pre-committed units per month), you can now set pre-committed usage as a dollar amount ($500 of usage per month). Pay-as-you-go, pre-commit, and overage rates are based on a percentage of the dollar amount.
Pre-committed usage set as a dollar amount

Coupons that apply to individual bricks

Not every discount should hit the whole order. Duration discount coupons can now target specific bricks, so you can sweeten one line item without giving away the rest of the deal.
Duration discount coupon applied to a single brick

Improvements to adjustment credits

Adjustment credits used to raise more questions than they answered, so we broke them down per-invoice and per-brick in both order details and the order builder. A new drawer explains what the credit is, how it was calculated, and links back to the source invoice. You can edit adjustments manually there, too.
Adjustment credit breakdown drawer

Order builder: searchable plans

If your catalog has outgrown a single scroll, you can now quickly search and filter plans in the order builder.
Searching and filtering plans in the order builder

New webhook: subscription inactive

order.end and order.terminated never quite answered the question engineers actually care about: when is it safe to cut off service? The new subscription.inactive webhook fires only when service truly ends, with a reason of END_NO_RENEWAL or TERMINATED — and lands within seconds of a same-day termination.
subscription.inactive webhook payload

New UI for managing usage

Fixing a bad usage entry no longer means filing a ticket. Edit or delete entries directly in the UI, with bulk edit and bulk delete for the bigger cleanups.
Editing and deleting usage entries in the UI

CC recipients on customer-facing emails

Add CC recipients to any customer-facing email, so buyer replies land with the right people on your side.
Adding CC recipients to a customer-facing email